STORE POLICY
At Comely, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
SHIPPING POLICY
How It Works
USPS Ground and Priority Mail: Reliable and cost-effective options for standard delivery.
UPS Expedited Mail: Faster delivery within 2-3 business days for when you need your order quickly.
RETURNS AND REFUNDS
How It Works
We want you to be completely satisfied with your purchase. If you are not, you may return this product within 30 days of delivery at our expense. To qualify for a return, the item must be in the original condition in which it was received.
Upon receiving the returned item, we will issue a refund to the payment method used at checkout within 2-3 business days. If you prefer an exchange, we’ll gladly accommodate it based on product availability. If an exchange is not possible, a refund will be processed instead.
To initiate a return or exchange, please contact us, and we’ll provide you with a prepaid return label.
WARRANTY INFORMATION
The Information You Need to Know
Thank you for choosing our handcrafted and machined wooden products and accessories. We are committed to providing you with high-quality, durable, and beautifully designed items.
Please note that all our products are sold "as is," and we do not offer warranties, either express or implied, including but not limited to fitness for a particular purpose or durability. Natural variations in wood grain, texture, and color are part of the unique character of our items and not considered defects.
PRIVACY POLICY
Trust Us with Your Information
comely.design understands the importance of your personal privacy. Therefore, we have created this Privacy Policy so that you know how we use and disclose your information when you make it available to us. The Privacy Policy below discloses our practices regarding information collection and usage website located at https://comely.design/, the related mobile website, and the mobile application (collectively, the “Websites”) and the service provided thereon (the “Service”).
By using or accessing the Websites and the Service, you signify your agreement to be bound by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SERVICE OR PARTICIPATE IN OUR SERVICES.