FREQUENTLY ASKED QUESTIONS

The Answers You Need

DO YOU OFFER GIFT CARDS?

At this time, we do not offer gift cards. However, our unique and beautifully crafted wooden products make excellent gifts for any occasion! If you're shopping for someone special and need assistance selecting the perfect item, feel free to reach out to us — we’re happy to help you find something they'll love.

WHAT ARE THE PAYMENT OPTIONS?

We offer several convenient and secure payment options to make your shopping experience seamless:

Credit Cards: We accept all major credit cards, including Visa, MasterCard, and American Express.
Google Pay: Use your Google account for quick and easy payments.
Apple Pay: Pay securely using your Apple devices.

At checkout, simply select your preferred payment method, follow the prompts, and you're all set! If you have any questions or need assistance during the payment process, feel free to contact us. We're here to help!

WHAT IS YOUR RETURN POLICY?

We want you to be completely satisfied with your purchase. If you are not, you may return this product within 30 days of delivery at our expense. To qualify for a return, the item must be in the original condition in which it was received.

Upon receiving the returned item, we will issue a refund to the payment method used at checkout within 2-3 business days. If you prefer an exchange, we’ll gladly accommodate it based on product availability. If an exchange is not possible, a refund will be processed instead.

To initiate a return or exchange, please contact us, and we’ll provide you with a prepaid return label.